Privacy Policy

1. Introduction

Travel Albania Tour Operator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trip planning service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our service:

• Name and contact information
• Travel preferences and requirements
• Trip details (destinations, dates, budget, group size)
• Communication with our tour operators

2.2 Automatically Collected Information

When you use our service, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To generate personalized trip itineraries
• To provide customer support and respond to inquiries
• To improve and optimize our service
• To communicate important updates and information
• To analyze usage patterns and trends
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our service (e.g., hosting, analytics)
• Tour Operators: When you request personalized assistance or consultation
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use:

• Essential Cookies: Required for the service to function
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your information
• Data Portability: Request transfer of your data

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Trip data may be retained to improve our service and for analytical purposes.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: